Terms & Conditions

Welcome to braclens.store (“we”, “our”, “us”).

By accessing or purchasing from our website, you agree to comply with the Terms & Conditions outlined below.

Please read them carefully before placing an order.

If you do not agree, please discontinue using our website.

braclens.store operates as an online retail platform offering curated products through international suppliers.

All product descriptions, prices, and availability are subject to change at any time without notice.

We reserve the right to refuse or cancel any order at our discretion.

When placing an order, you agree to provide complete and accurate information.

All payments are processed securely through trusted gateways such as Shopify Payments, PayPal, or Stripe.

Your order will only be processed once payment has been successfully received.

If an item becomes unavailable after purchase, you will be notified and refunded in full.

Our products are shipped directly from international fulfilment partners.

Estimated delivery time to the United Kingdom is 7–15 business days after dispatch.

Processing time before shipment usually takes 1–3 business days.

We always aim to deliver within these timeframes, but delays may occur due to customs inspections, courier issues, or high seasonal demand.

We are not responsible for delays beyond our control once the order has been handed over to the courier.

Customers will receive a tracking number by email once the order is shipped.

If you wish to return an item, you must contact us within 14 days of receiving your order at contact@braclens.store.

Returned items must be unused, in their original packaging, and in resellable condition.

Once approved, we will provide instructions for return or exchange.

Shipping costs for returns are the customer’s responsibility, unless the product is faulty or damaged on arrival.

All prices listed on braclens.store are in GBP (£) and include VAT where applicable.

We reserve the right to update prices, promotions, or discounts at any time without notice.

All content on braclens.store, including text, logos, graphics, and images, is the property of our store or its content suppliers.

You may not copy, reproduce, or use any part of the website or its materials without written permission.

We do our best to ensure product quality and accurate descriptions.

However, braclens.store is not liable for indirect, incidental, or consequential damages that may result from using our website or products.

Some variations in colour or texture may occur due to lighting or monitor differences.

Your privacy is important to us.

Any personal data you share is handled in accordance with our Privacy Policy, which is available on our website.

For questions, support, or order enquiries, please contact us:

📧 contact@braclens.store

📍 London, United Kingdom

We aim to reply to all messages within 24–48 hours on business days.