Warranty Policy

All products purchased from braclens.store are covered by a 30-day limited warranty against manufacturing defects.

This warranty applies only to defects that affect the normal function or quality of the product under proper use.

This warranty does not cover:

* Normal wear and tear

* Damage caused by misuse, accidents, or improper handling

* Modifications or repairs made by unauthorised parties

* Damage resulting from exposure to water, heat, or chemicals (unless specified as resistant)

Products that show signs of misuse or neglect are not eligible for warranty claims.

If you believe your item is defective, please contact contact@braclens.store within 7 days of discovering the issue.

Include:

* Your order number

* A clear description of the defect

* Photos or videos showing the issue

Our team will review your claim and may request additional information before approval.

Once your warranty claim is approved, we will offer one of the following solutions:

* A replacement of the defective item (where available)

* A partial or full refund, depending on the case

We reserve the right to determine the most appropriate solution after reviewing the claim.

If a product is confirmed to be defective, braclens.store will cover the cost of reshipping the replacement.

If the issue is not covered by warranty, the customer is responsible for any return or reshipping costs.

For any questions about warranty coverage or to file a claim, please contact:

📧 contact@braclens.store